Warning About FPL Bill Payment Scams
While customers may have received information from friends or the internet instead of the scammers themselves, we urge all customers to never use banking information that is not their own. Unauthorized use of account information is illegal and any payment applied to utility bills will be reversed.
If you think you may have been a victim of this scam, you may contact the authorities listed below:
• Florida Department of Agriculture and Consumer Affairs
• Financial Crimes Enforcement Network
• Financial Fraud Enforcement Task Force
• Federal Trade Commission
Also, customers who use unauthorized banking information to pay their FPL bill will receive a letter stating their payment was invalid and will still be required to pay their bills. For more information on how to protect yourself from scams go to: www.FPL.com/FPLprotect.